Terms of Use

Subscription (the "Service") is a subscription product offered by Mendokino through the company Mendokino LLC. The Service allows a user to access sending greeting cards through the Mendokino website. THESE TERMS OF USE ARE MEANT TO APPLY IN ADDITION TO THE GENERAL TERMS OF USE SPELLED OUT IN THE MENDOKINO USER AGREEMENT.

ARBITRATION NOTICE: YOU AGREE THAT DISPUTES BETWEEN YOU AND Mendokino WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. ARBITRATION RULES ARE DESCRIBED IN THE REGULAR USER AGREEMENT AND APPLY TO THE SERVICE AS WELL.

Basic Terms

  1. MENDOKINO RESERVES THE RIGHT NOT TO INCLUDE ANY SPECIFIC GREETING CARD IN THE SERVICE AT ITS SOLE DISCRETION.
  2. Excluded Items: Flowers and any cards purchased through our Batch Buy product including Thank You Cards or Holiday Cards are not included in the Service but are elligble for pricing discount.
  3. Trial Period: The money back guarantee 30-day trial period begins on the day your credit card is charged first for the Service. Refund shall not exceed the first month payment.
  4. Included Postage: Up to five postage stamps are included in the monthly fee. Postage and processing after five cards will be assesed at:
    • cost after 5 cards at $1.53 per card
    • cost after 20 cards at $2.53 per card
    • cost after 30 cards at $3.53 per card

Subscription Fee

The Service subscription fee will be charged every month based on when the user signed up for the product. MENDOKINO RESERVES THE RIGHT TO INCREASE SUBSCRIPTION FEES AT ANY TIME. Mendokino will give the Service customers 60 days prior notice before changing subscription fees. Your submission of your credit card information is your permission to Mendokino to charge you a monthly fee.

Postage

The Service includes REGULAR postage fees in its product. Rush delivery and international delivery charges are NOT included in the Service product. MENDOKINO RESERVES THE RIGHT TO PASS ON ANY AND ALL POSTAGE FEES TO THE SERVICE CUSTOMERS AT ANY TIME IN THE FUTURE. Any international postage will be billed to your card around the time your billing cycle comes due.
Postage after the FIRST FIVE cards sent within any billing cycle will be billed to the user. That is, the postage on the first five cards sent are included within the $12.99 fee, but any subsequent postage and processing will be charged to you when your billing cycle comes due. Postage and processing is assessed based on the amount of cards sent in a billing cycle will be charged at:

  • more than 5 cards at $1.23 per card
  • more than 20 cards at $2.53 per card
  • more than 30 cards at $3.53 per card

Risk of Loss

All purchases of physical items through Mendokino are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Cancellation

Users can cancel the Service at any time without any penalty.

Refunds

Outside of the first 30 days, Refunds will be given at the sole discretion of Mendokino.